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About Pools and More

Pools and More – A Local Legacy in Paris, Texas

In 1999, Pools and More came to life under the guidance of Murray Fasken. Our transformation from a humble home design business, previously known for its diverse trades, to the most experienced pool company in town is a testament to our deep understanding of our community’s needs. Today, we proudly serve Paris, Texas, Southeast Oklahoma, and the surrounding areas.

Situated in Paris, Texas, our roots run deep in the community. Over the years we have become the go-to source for pool expertise, specializing in building swimming pools, hot tub installations, pool service, and repairs, and operating a well-stocked retail store in Paris, Texas.

At Pools and More, our mission is crystal clear – we are here to efficiently and affordably create your ideal backyard retreat and a memorable spot for family gatherings.

Meet the Team

President

Our founder, Murray is an expert in engineering, construction, and soil mechanics. As a pool owner himself, he brings valuable insights to every project, guaranteeing a well-built pool for our customers.

“Our customers want a well-built, trouble-free pool. And that is what Pools & More provides.”

Murray Fasken, President, CBP, Watershape Foreman

Crew Members

With over 140 years of experience combined, this team can make having a pool dream come true.

Melissa Edwards
Operations Manager

Melissa, with her expertise in Business Management, Customer Service, and Accounting, joined Pools & More in 2019. She’s actively expanding her knowledge across all business areas to enhance customer service. Additionally, she’s spearheading our social media and marketing initiatives. Outside of work, Melissa enjoys life with her spouse, three children, and five dogs.

Neal Holt

Neal Holt
Business Development Manager

A previous pool service business owner and pool builder with over 20 years experience and holding a RAIL license (RAIL License #226276). Neal helps Pools and More with their sales and designs on new pools and remodels.

Tony Valenzuela
Senior Pool Engineer

Tony, a dedicated member of the Pools & More team since 2002, is a recognized expert in pool construction, maintenance & repair, renovation, and a wide range of pool-related challenges. He most recently has been certified as a Watershape Foreman but has focused on his continuing education in pool building. Happily married and father to four sons, Tony is committed to delivering top-quality work and customer satisfaction, with the same focus and drive as Mr. Fasken.

Brittaney Fox
Customer Service Specialist

Brittaney joined the Pools and More team in 2020 as our Customer Service Specialist. Bringing years of customer service expertise from California, she’s now a key part of our Paris team. She will be the welcoming face greeting you in our retail store. Don’t forget to say hi when you see her!

Sheridie Dyess

Sheridie Dyess
Accounting and HR

Sheridie joined Pools and More in 2022, bringing over 25 years of customer service, accounting and HR experience.

Cameron Johnson
Field Service Technician

Cameron joined Pools and More in 2017 as a part-time pool cleaner. Since then he’s earned several certifications, including a Certified Pool & Spa Operator (CPO), a Certified Sundance Spa Repair Technician, and holding a RAIL license (RAIL License #495499). Cameron’s expertise ranges from perfecting pool chemistry to pump replacements. His ongoing education, dedication, and exceptional skills make him a valuable member of our team and a trusted caretaker for our clients’ pools. Outside of work, Cameron enjoys spending time with his girlfriend, hunting, and fishing with his family and friends.

David Garmon
Pool Maintenance Specialist

David, our Senior Pool Maintenance Specialist, excels at detail-oriented tasks and continually demonstrates a can-do attitude. He has completed Bio Guard’s Chemical College and is actively pursuing further industry education. Outside of work, David’s passion for cars shines through; he often spends his leisure time working on cars, attending car shows, and engaging in fishing and drag racing activities with his loving family.

Why Choose Us?

  1. Certified Staff: Our team consists of extensively educated staff members with the following certifications: Certified Pool Builder, Certified Pool Operator, Licensed Residential Appliance Installers (RAIL License #226276 & 495499), and Certified Watershape.
  2. Over 20 years of experience: Unlike some new entrants, we have been in the business for over two decades. Many pool builders tend to go out of business, leaving your pool without a warranty. However, Pools and More has a strong track record, and you can rely on us not only to complete the job but also to provide ongoing support for many years.
  3. Custom Designs: Every one of our swimming pools is uniquely custom-designed. Our design specialists work closely with your vision and available space to create a design that perfectly complements your home and lifestyle. With the help of our 3D visualization software, you can accurately envision the final look of your pool and backyard.
  4. Extensive Referral Record: Upon request, we can provide an extensive list of referrals. Additionally, we’re more than happy to arrange a tour of the pools we have constructed to showcase our work.
  5. Full-Service Team: After the completion of your pool, our service department is here to assist you in the care and maintenance of your swimming pool. Whether you prefer to learn how to maintain it yourself, occasionally require our assistance, or opt for weekly pool servicing, we have you covered.
  6. Extensive Experience: We are an active member of the Pools and Hot Tub Alliance (PHTA), Watershape, and NPC. This ensures we stay up-to-date with the latest training and products, as well as have access to a wealth of industry knowledge at our fingertips.
  7. Free Expert Advice: Feel free to reach out to us for expert advice, which is available at our store or over the phone. You can give us a call or stop by anytime for assistance.
  8. A One-Stop-Shop Store: We keep a wide range of pool chemicals and supplies readily available in our retail store for the convenience of our pool owners. You’ll never have to search for the product you need; we’ve got you covered.
  9. More than Just Pools: Your relaxation and enjoyment are our top priorities. At our retail store, we proudly feature Sundance Spas and Ledge Loungers products. You can visit our store to see our spa and loungers on display and have one delivered immediately. You can even create a custom spa that will be delivered to you.
  10. No-Pressure Sales Philosophy: We aim to help you create your dream backyard with a consultative approach. Our philosophy revolves around asking appropriate questions, actively listening, educating, and offering genuine advice. Our objective is to empower YOU to make well-informed decisions regarding YOUR backyard retreat.

Our Associations & Certifications

PHTA

PHTA

Pools and More values our affiliation with the Pool and Hot Tub Alliance (PHTA), reinforcing our commitment to industry standards, keeping informed of the latest advancements, and ensuring professional excellence in our pool and hot tub services.

More information at PHTA

Better Business Bureau, A+ Rating

BBB +Pools and More is proud of its A+ rating with BBB. The BBB is a private, non-profit organization whose mission is to promote and foster the highest ethical standards between companies and their customers in the areas of:

  • Dependable Service
  • Honesty In Advertising
  • Honest Business Practices
  • Reliable Complaint Handling Procedures

Examples of services provided by the BBB are Business Reliability Reports, Dispute Resolution, Truth-in-Advertising, Consumer and Business Education, and Charity Review.

Businesses earning the right to be included in this organization have a strong reputation for taking care of their customers.

More information at Better Business Bureau

CBP1 Certified Building Professional®

CBPOur President Murray is a CBP (Certified Building Professional®), who has passed all the rigorous requirements of the PHTA’s Certified Building Professional® training program. Graduates of the course learn the skills and value system of high ethical standards, commitment to the highest standards of workmanship and construction, business stability, and superior customer relations. After completion of the training, all graduates must complete continuing education requirements on an ongoing basis to maintain their CBP® certification.

More information at CBP

CPO

CPO (Certified Pool Operator)

Four staff members at Pools and More hold a CPO® certification, showcasing expertise in pool and spa operations, regulation compliance, and water chemistry. This ensures top-notch service and adherence to industry standards.

More information at CPO

CST

CST Certified Service Technician®

Pools and More has a trained staff that holds CST (Certified Service Technician®) accreditation. This certification is awarded by the Pool & Hot Tub Alliance. , reflecting our commitment to industry standards, rigorous training, and expertise in pool and hot tub maintenance.

This certification underlines our dedication to delivering top-notch service and maintaining our standing as a trusted industry leader.

More information at CST

Chamber of Commerce

Pools and More is proud to be affiliated with the local Chamber of Commerce. This partnership means they are a trusted provider of pool and hot tub services in the community. It signifies their professionalism, quality services, and contribution to the local economy.

BioGuard Platinum Dealer

BioGuard Platinum Dealer

Pools and More is a BioGuard Platinum Dealer. This means that:

  • Our experienced, industry-certified staff undergo continuous training, meaning you get access to the latest pool care tools and methods.
  • Our pool chemicals are tested and proven effective, delivering reliable results that save you time and money by making pool care easier.

Watershape UniversityWatershape University

Pools and More has several WU-trained foremen on staff. We have teamed up with Watershape University to stay sharp in water feature design. This means we’re always learning the newest trends, methods, and techniques, so we can bring you the best service and fresh ideas.

More information at Watershape University

NPC

NPCPools and More holds an NPC accreditation that benefits pool builders with technical support, educational resources, and industry certifications. This enhances their skills and industry standing. This promotes both professional growth and adherence to best practices in the pool plastering trade.

More information at NPC

In-House RAIL Licensed Techs

Licensed Residential Appliance Installers in Texas are professionals who are authorized by the state to install various household appliances in residential settings. These appliances can include refrigerators, stoves, dishwashers, washing machines, dryers, and more. The licensing ensures that the installers have undergone the necessary training and meet specific standards set by the state to safely and correctly install these appliances in homes. This helps to protect consumers and ensures that installations are done properly, minimizing the risk of accidents, malfunctions, or damage to the appliances or property.

Pools & More is proud to have in-house Licensed Residential Appliance Installers on staff.